Contact Us

Thank you for choosing Gemkeepery. Whether you have questions about our jewelry storage boxes or need assistance with an order, shipping, or returns, our team is here to help.

We aim to respond to customer inquiries within 1-2 business days.

Order Assistance

Please email us with your order number, the email address used at checkout, and a brief description of your request.

If your item arrives damaged, incomplete, or incorrect, include clear photos of the product and packaging. Keep both until we provide further instructions.

Returns

Please contact us before returning an item so we can provide return instructions and the appropriate address. Refer to our Return & Refund Policy for eligibility and details.

Company & Contact Information

Gemkeepery is owned and operated by Zhuji Youwanggan Network Technology Co., Ltd.

Brand Name: Gemkeepery
Company Name: Zhuji Youwanggan Network Technology Co., Ltd.
Registered Address: Unit 140207, Building 14, Ganglong Food City, No. 28 Jinan Road, Jinan Subdistrict, Zhuji, Shaoxing, Zhejiang Province, China.
Email: service@gemkeepery.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.